Lake County Council on Aging

(440) 205-8111
8520 East Ave, Mentor, OH 44060
9:00-4:00 Monday-Friday

Health Equipment Lending Program “H.E.L.P.”

Health Equipment Lending Program “H.E.L.P.”

The Council on Aging accepts donations of clean, gently used medical equipment and supplies through our Health Equipment Lending Program (H.E.L.P.). Donations are accepted on Thursdays between 9:00am and 3:00pm. All donated medical equipment is checked for safety, cleaned and sanitized, and then lent out to seniors in need in Lake County. If desired, a receipt will be provided for donated items.

The Council on Aging reserves the right to decline donations based on condition, need and/or storage constraints. It is recommended that you call the agency prior to donating any items to ensure that your donation can be accepted.

As a condition of borrowing medical equipment or supplies from the H.E.L.P. program of the Lake County Council on Aging, any individual using the equipment must agree to and sign a release of liability and waiver.  The Council on Aging prohibits any individual from using any equipment unless that individual has first read and signed the waiver. **No equipment will be distributed without the signed release of liability.**  

It is understood that all equipment that is available to borrow is used, has been donated, and is presented for borrowing in an AS-IS condition, without any guarantees whatsoever. The Council on Aging does not maintain, repair or test the Equipment and makes no representations as to the condition or functionality of the Equipment, and staff involved in the H.E.L.P. program are not health care practitioners, physical therapists, or occupational therapists, do not provide any medical services or advice, and they are not trained to diagnose or treat any individual health problems.

It is recommended that you call ahead to see if the equipment you need is available. Then, complete the Liability Form (link above).

See below for the list of items we lend as well as accept for donation.

PICK UP HOURS: Items may be picked up on Tuesday and Wednesday between 9:00am-3:00pm.

DROP OFF HOURS: Thursday between 9:00am and 3:00pm. Please bring the donation into the lobby and check in with our receptionist. If you need assistance unloading your vehicle, please call the office at 440-205-8111 or come in and let the receptionist know you need assistance with donations & a staff member will be out to assist you. Please do not leave donations outside during off-hours.

Equipment Available for Lending & Accepted as Donations

– Adjustable Canes
– Bedside Commodes (with accessories- toilet seat, lid, bucket & splash guard)
– Boost/Ensure (Not expired)
– Incontinence Supplies (Unopened only)
– Raised Toilet Seats
– Reachers/Extenders
– Rollators
– Tub Seat/Tub Transfer Benches
– Walkers – Foldable (with two front wheels only)
– Wheelchairs – Standard or Transport

Items Not Accepted*

– Bed Rails
– Breathing Machines (Nebulizer), Supplies/Tubing
– Clothing/Blankets
– Crutches
– Diabetic Supplies
– Handheld Urinals/Bedpans
– Hearing aids, Eyeglasses
– Hospital Beds
– Medications
– Oxygen Concentrators, Supplies/Tubing
– Specialty or Custom Wheelchairs
– Wheelchair cushions
– Any boxed or unassembled medical equipment, even if the box is unopened.

*As an alternate for those items we are not able to accept, please contact an Information & Assistance Specialist for an updated list of alternatives at 440-205-8111.

How to Get Started…

Our Information & Assistance (I&A) Specialists are the first point of contact for information about our programs and services. When you connect with us online via our ‘Send Us a Message’ Contact Form, an I&A Specialist will contact you back via the preferred method of contact you designate on the form.  Or, if you prefer, you may call us at (440) 205-8111 and ask to speak to an I&A Specialist regarding your needs.