Lake County Council on Aging

(440) 205-8111
8520 East Ave, Mentor, OH 44060
9:00-4:30 Monday-Friday

Health Equipment Lending Program “H.E.L.P.”

Health Equipment Lending Program “H.E.L.P.”

The Council on Aging accepts donations of clean, gently used medical equipment and supplies through our Health Equipment Lending Program (H.E.L.P.). Donations are accepted Thursday from 9am – 3pm. All donated medical equipment is checked for safety, cleaned and sanitized, and then lent out to seniors in need in Lake County. If desired, a receipt will be provided for donated items.

The Council on Aging reserves the right to decline donations based on condition, need and/or storage constraints. It is recommended that you call the agency prior to donating any items to ensure that your donation can be accepted.

As a condition of borrowing medical equipment or supplies from the H.E.L.P. program of the Lake County Council on Aging, any individual using the equipment must agree to and sign a release of liability and waiver.  The Council on Aging prohibits any individual from using any equipment unless that individual has first read and signed the waiver. **No equipment will be distributed without the signed release of liability.**  

It is understood that all equipment that is available to borrow is used, has been donated, and is presented for borrowing in an AS-IS condition, without any guarantees whatsoever. The Council on Aging does not maintain, repair or test the Equipment and makes no representations as to the condition or functionality of the Equipment, and staff involved in the H.E.L.P. program are not health care practitioners, physical therapists, or occupational therapists, do not provide any medical services or advice, and they are not trained to diagnose or treat any individual health problems.

It is recommended that you call ahead to see if the equipment you need is available. Then, complete the Liability Form (link above).

See below for the list of items we lend as well as accept for donation.

PICK UP HOURS: Items may be picked up on Monday – Friday from 9am to 4pm.

DROP OFF HOURS: Thursday from 9am – 3pm. Please bring the donation into the lobby and check in with our receptionist. If you need assistance unloading your vehicle, please call the office at 440-205-8111 or come in and let the receptionist know you need assistance with donations & a staff member will be out to assist you. Please do not leave donations outside during off-hours.

Equipment Available for Lending & Accepted as Donations

– Adjustable Canes
– Bedside Commodes (with accessories- toilet seat, lid, bucket & splash guard)
– Boost/Ensure (Not expired)
– Incontinence Supplies (Unopened only)
– Reachers/Extenders
– Rollators
– Tub Seat/Tub Transfer Benches
– Walkers – Foldable (with two front wheels only)
– Wheelchairs – Standard or Transport

Items Not Accepted*

– Bed Rails
– Breathing Machines (Nebulizer), Supplies/Tubing
– Clothing/Blankets
– Crutches
– Diabetic Supplies
– Handheld Urinals/Bedpans
– Hearing aids, Eyeglasses
– Hospital Beds
– Medications
– Oxygen Concentrators, Supplies/Tubing
– Specialty or Custom Wheelchairs
– Wheelchair cushions
– Any boxed or unassembled medical equipment, even if the box is unopened.

*As an alternate for those items we are not able to accept, please contact an Information & Assistance Specialist for an updated list of alternatives at 440-205-8111.

How to Get Started…

Our Information & Assistance (I&A) Specialists are the first point of contact for information about our programs and services. When you connect with us online via our ‘Send Us a Message’ Contact Form, an I&A Specialist will contact you back via the preferred method of contact you designate on the form.  Or, if you prefer, you may call us at (440) 205-8111 and ask to speak to an I&A Specialist regarding your needs.

Find Us

Main Office Phone
(440) 205-8111
(800) 755-1402 (Toll Free)
(far east & west areas of county)
(440) 205-7055 (Fax)

Main Office Address
8520 East Avenue
Mentor, OH 44060

Main Office Hours
Monday—Friday: 9:00AM – 4:30PM

Council on Aging Nutrition Site Locations

Willowick-Eastlake: (Meals on Wheels and Lunch Place)
Willowick Senior Center
321 E. 314th St., Willowick, OH 44095
440-946-8822

Madison: (Meals on Wheels and Lunch Place)
Madison Senior Center
2938 Hubbard Road, Madison, OH 44057
440-428-7002

Mentor: (Meals on Wheels)
Lake County Board of DD/Deepwood
8121 Deepwood Blvd. Mentor, Ohio 44060
440-918-0820

Painesville: (Meals on Wheels and Lunch Place)
Extended Housing Wellness Center
270 E. Main Street #10, Painesville, OH 44077
440-354-6700

Wickliffe: (Meals on Wheels and Lunch Place)
Wickliffe Senior Center
900 Worden Road, Wickliffe, OH 44092
440-373-5017