Aging & Disability Resource Center-Information & Assistance


The Council on Aging also serves as Lake County’s Aging and Disability Resource Center (ADRC). The ADRC is available to individuals aged 60+, as well as adults aged 18+ with a disability. The ADRC functions in partnership with the Western Reserve Area Agency on Aging; the goal of the ADRC is to create a single, coordinated system of information and access for persons seeking long-term care services and supports.


As a consumer of Older Americans Act (OAA) funded services, your rights are important. The Council on Aging strives to provide the best possible service and treat all consumers with dignity and respect. If you believe that your rights have been violated or are dissatisfied with or have been denied OAA funded services, you may file a grievance. Click here for our Grievance Policy and Form.  

How to Get Assistance

Your first point of entry into the ADRC is through an Information & Assistance Specialist. By calling toll free (855) 585-ADRN(2376) or locally to (440) 205-8111, adults with disabilities, seniors, and their support systems will be linked to the information they need to improve their health, security, and independence. Each year, more seniors, people with disabilities and their families are confronted with often challenging decisions about how to obtain the long-term services and supports they need. Long-term services and supports help older adults and people with disabilities accomplish everyday tasks such as bathing, fixing meals, and managing a home. The Lake County ADRC serves as the access point for information on long-term care services and supports. It provides information on public and private long-term care options and promotes awareness of community based service options.

Our team of professionals will work with you to find the right options for your individual situation and will provide you with the information you need to make informed decisions.